Refund policy
Return & Refund Policy
CLOTHING:
If your order arrives damaged or faulty, don’t worry — I’ll make it right.
Here’s what to do:
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Send me an email at contact@sudding.com within 14 days of receiving your order.
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Please include your order number, a short note about the issue, and a couple of photos so I can see what went wrong.
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Provided it is unworn and in its original condition, I’ll happily send a replacement or process a refund.
If you'd like to swap if for other reasons (such as wrong size etc.) we are more than happy to exchange (if we have a replacement in stock) as long as shipping is paid for on both ends.
ORIGINAL PAINTINGS AND PRINTS:
If your order arrives damaged or faulty, don’t worry — I’ll make it right.
Here’s what to do:
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Send me an email at contact@sudding.com within 14 days of receiving your order.
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Please include your order number, a short note about the issue, and a couple of photos so I can see what went wrong.
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I’ll give you instructions on how to return the item to me. Once I’ve received it back, I’ll happily send a replacement or process a refund.
When I Can’t Offer Refunds or Returns
Because of the nature of art and custom merchandise, I can’t accept returns or refunds if you:
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Change your mind after purchase
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Ordered the wrong size, print, or item
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Notice slight colour differences (these can happen due to different screen displays)
Thank You
Your support means the world to me. Each purchase helps me keep creating and sharing my art, and I want you to love what you receive. If you ever have a question or concern, just reach out — I’m always happy to help.